1. Introduction

1.1   These terms and conditions shall govern your use of our website.

1.2   By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3   If you register with our website, submit any material to our website, purchase goods or services from our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4   You must be at least 12 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 12 years of age.

1.5   Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

  1. Contacting Us

You can contact us:

(a)   by post, using the postal address given below;

(b)   using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)   by email, using the email address published on our website from time to time.

  1. Spam Filtering

3.1   Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.

3.2   We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.

  1. Spam Filtering Issues

4.1   No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
4.2   If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.

4.3   You can reduce the risk of a message being caught by the spam filters by:

(a)   sending the message in plain text (instead of, or in addition to, HTML and JS);

(b)   removing any message attachments;

(c)    avoiding the terminology and text styling typically used by spammers; and/or

(d)   ensuring that your messages are scanned for malware before dispatch.

  1. User Spam

5.1   Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.

5.2   Full provisions concerning the use of our messaging facility are set out in our website terms and conditions of use.

  1. Receipt of unwanted messages from us

6.1 In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details listed on our contact page and the matter will be investigated.

  1. Variation

7.1 We may amend this policy at any time by publishing a new version on our website.

  1. Our details

21.1 This website is owned and operated by AQUANAUT SCUBA AND SNORKELLING CENTRE LIMITED.

21.2 We are registered in England and Wales under registration number 06368061, and our registered office is at 10 Sugden Road, Thames Ditton, Surrey, KT7 0AE.

21.3 Our principal place of business is at 34 Coombe Road, Kingston Upon Thames, Surrey, KT2 7AG